Last Updated: 27 November 2023

Welcome to Corella Creek Country Farm Stay (“we”, “us”, or “our”). Our website, (the “Service”), is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). We value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and handle your information when you use our website and services.

Information We Collect and How We Use It

When you visit our Service, we may collect certain information including:

  • IP Address: We collect your IP address to help diagnose problems with our server and administer our website.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, remember your preferences, and for analytical purposes. If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies for convenience.
  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely for follow-up comment recognition.
  • User Accounts: For registered users on our website, we store their provided personal information in their user profile. Users can see, edit, or delete their information, except for changing their username.

Online Shop and Order Processing

Collection of Personal Information: In order to process your orders through our online shop, we collect personal information including your name, address, email address, and phone number. This information is necessary to fulfil your order, manage transactions, and provide you with customer support.

Use and Sharing of Information: The personal details you provide when placing an order are used solely for the purpose of processing and delivering your order. We may share this information with third-party service providers, such as delivery companies, to the extent necessary for the fulfilment of your purchase.

Retention of Personal Information: We retain your personal information for as long as it is necessary to complete transactions, comply with our legal obligations, resolve disputes, and enforce our agreements.

Customer Accounts

Account Creation and Management: Customers have the option to create an online account on our website. This account allows you to store personal information, view past orders, and manage digital downloads.

Security of Your Account: We take reasonable measures to protect the security of your online account. You are responsible for maintaining the confidentiality of your account password and details and for restricting access to your computer or device.

Digital Downloads: For customers who purchase digital products, your account provides access to these downloads. We track download activity for the purpose of digital rights management and to provide customer support.

Payment Processing

Payment Information: All payment transactions are processed through secure third-party payment gateways, such as PayPal and Stripe. We do not store or have access to your credit card information.

Data Security in Payment Processing: Our payment processors use industry-standard encryption technology to protect your payment details.

Third-Party Sharing and Service Providers

We may share information with third parties for order fulfilment and use secure payment processors like PayPal and Stripe. We are not responsible for the privacy practices of external sites linked from our service.

Please be aware that our Service contains links to external websites not operated by us (Eg. accommodation booking providers). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any site you visit.

Data Security and Retention

We protect your information and retain it as necessary. Comments and user account data are stored indefinitely or as per legal requirements.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How Long we Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where Your Data is Sent

  • Comments: Visitor comments may be checked through an automated spam detection service to prevent spam on our website.
  • Order Processing: For the fulfilment of orders placed through our online shop, your data may be shared with logistics and delivery service providers.
  • Payment Processing: When you make a purchase, your payment details are processed by third-party payment gateways such as PayPal and Stripe. While we do not store payment card information, these transactions require the transfer of necessary payment data to these service providers to complete your purchase.
  • Legal Compliance and Security: In certain cases, we may need to share your information with legal authorities or third parties for security, fraud prevention, or as required by law.

Your Rights

Under Australian law, you have the right to access the personal information we hold about you and to request correction if it is inaccurate, incomplete, or outdated.

Children’s Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect information from children under this age. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Contact information

For any questions or concerns regarding this privacy policy or our privacy practices, please contact us at:


We may update this Privacy Policy periodically to reflect changes to our information practices. Any changes will be posted on this page with an updated revision date.